What our Customers are Saying

ISSI has one of the highest customer retention rates in the business. In fact, some of our customers have been with us since we founded the company in 1989. Here’s why:

"Seven years later, we still haven''t reached the limits of IMPak''s capabilities. The breadth and flexibility of the software have satisfied every new requirement we have developed. ISSI''s in-depth understanding of associations'' objectives, not just their activities, is a source of creative applications that maximize IMPak''s capabilities. Support and development always seem to be there ahead of us when we''re looking for new solutions."
Robert Dziuban, CEO
Optical Laboratories Association

"ISSI provides an outstanding product at an extremely reasonable cost. They provide outstanding support as well. I need not worry about installing updates and wondering if they will or won''t work with any changes made to the software. I need not worry about resolving problems; one or two calls and the problem is solved or is well on its way to being solved. I need not worry about hiring a consultant to help identify and solve problems. The owners are extremely willing to listen to the issues and suggest ways that using IMPak can resolve the issue. The staff at ISSI is patient and attentive and excellent at what they do. Whether it be bar codes on meeting badges, printing dues invoices, collecting email addresses, creating custom reports, etc., ISSI is there to work with us to make our lives easier. In general, ISSI is delightful to work with. I know I speak for everyone who works with IMPak and ISSI when I say that we made a great decision. Each one of us here at NBWA would be delighted to highly recommend ISSI to any association looking for an outstanding AMS."
Margaret Costello Manner, Manager, Information Systems
National Beer Wholesalers Association

"In my opinion, a product is only as good as its support. ISSI is not only available with support, but willing and enthusiastic as well."
Anita Talbot, Executive Assistant
Association of Educational Service Agencies

"SAF is a long-time ISSI client for a good reason -- ISSI''s great support and flexibility when it comes to customizing our IMPak installation."
Renato Cruz Sogueco, CIO
Society of American Florists

"We are very pleased with the relationship we have shared with ISSI for 14 years. Their willingness to listen to our needs is extremely important to our company."
Cheryl Brink, Business Administration Manager
National Business Incubation Association

"APak has everything we need and the flow from IMPak to APak works beautifully. The processes for inputting journal entries, accounts payables, budgets, fixed assets and month end closings are straightforward and easy. I would love to use this system until I retire!"
Deb Debolt, Accounting Manager
Sweet Adelines International